Frequently Asked Questions
How long does it take to make my order?
Domestic (Canada) orders usually arrive in2–7 business daysafter dispatch. U.S. orders typically take 7–14 business days.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number by email.
Do you accept returns or exchanges?
Because all items are personalized, we don’t accept returns or exchanges unless there’s an error on our end. Please contact us within 3 days of deliveryif there’s an issue with your order.
How long does shipping take?
Domestic (Canada) orders usually arrive in2–7 business daysafter dispatch. U.S. orders typically take5–10 business days.
You still need help?
If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.